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From A Mobile App That Shines With 5 Stars Originally posted on Oct. 7, 2019 at CreditUnions.com
Back in May 2017 the leadership team at Affinity Plus FCU began the process of transitioning their core and digital systems to offer a better digital experience for their members. An open API ecosystem, the ability to partner easily with third parties, and a software development kit (SDK) convinced the credit union to choose Fiserv’s Architect system for online banking. For its mobile app, Affinity Plus partnered with BankingON to develop a native mobile application using Fiserv’s SDKs.
“With what we heard from members and what we were trying to do from a user experience, native was the way to go,” Brauch says.
BankingON has been helping Affinity Plus enhance their offering ever since
“Improving member experience is a continuous and ongoing process,” Brauch says. “We didn’t stop with the launch of our mobile app.”
“The app experience is simple, easy, and intuitive,” Brauch says. “Members don’t have to think too hard to accomplish what they are trying to do.”
Read more: A Mobile App That Shines With 5 Stars | Credit Unionshttps://www.creditunions.com/articles/a-mobile-app-that-shines-with-5-stars/
